Solar Q And A
No, solar water heaters are duty free products. Therefore US customers pay no sales taxes or duties. 5% GST will be added to Canadian customer's invoices. Manitoba residents will pay both PST 7% and GST 5%.
We want you to be 100% satisfied with your purchase, if you are not, ship it back to us in the original packaging condition and we will refund your purhase less a 10% restocking fee, provided the equipment is received in good condition. Refund offer valid for 30 days from receipt of product.
For the hot side we recommend copper pipe as it can withstand the high temperatures. 3/4" copper flex pipe is optimal and comes in rolls and is very easy to use. No experience in soldering is needed if you use compression fittings and the flexible tubing can be bent and molded without requiring specials 90 degree and 45 degree fittings. The ends are connected using pressure fittings which are very easy to fasten. We don't recommend regular plastic PEX piping as the temperatures can get very hot at the collector. Time Save Piping (TSP)is a special high Temperature PEX that is used in the boiler industry and can be used on solar installation.